Access/Datapax 7 Support
ID #1000
Remove a bad check or a misapplied payment
Go into AR/Utilities/Check Invoice Status
Bring up the customer with the bad check
Uncheck all of the invoices that you applied the bad check payment to
Once choosing okay, Datapax will recalculate and create a residual for this customer
Go into AR Payments
Enter in a negative amount of what the check was for that customer
Save the payment
Run a aging report for this customer and their invoices should now be back on aging
Go back into AR Payments, enter in this customer number, and look at the residual. It should be zero if there was not residual before.
Tags: bad check, remove payment, misapplied
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Last update: 2009-08-20 11:13
Author: Administrator
Revision: 1.4
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